Introduction

GoGovSG is the official link shortener for the Singapore government. This guide contains most frequently asked questions and notes on how to use GoGovSG.

Only share links that are meant to be public on go.gov.sg. We will not be responsible for any leaked information.

What is GoGovSG?

GoGovSG is the official Singapore government link shortener, built by the Open Government Products team in GovTech.

There are multiple reasons why we built an official government link shortener:

• URLs are too long to fit into tweets or SMSes, and difficult to remember

• Email clients might block other commercial link shorteners if they are listed as spam on their site

• Citizens are afraid of phishing when receiving a shortened link and unsure of where it goes

• With GoGovSG, citizens are safe in the knowledge that the links are official. Any public officer can log in with their government emails and immediately create short links with the official gov.sg domain.

We publish our service status on Open Government Products' Status Page.

Who can use GoGovSG?

Any public officer with an email ending in .gov.sg can login with their email. They will receive a One Time Password that is sent to that email.

If you are a school staff member with an email ending in .edu.sg, please approach your school’s IT team to ask about procuring a schools.gov.sg email address.

Why didn’t I receive the OTP instantly?

An OTP is immediately sent to your email address right after you’ve keyed it in. However, your email servers may take some time to process that to ensure that it is not a malicious email being sent to your inbox. If you have problems with receiving the OTP, please contact your AFM or IT team to resolve this.

Where can I find more information on GoGovSG?

You can refer to our slides here: https://go.gov.sg/gogovsg-slides

Contribute to our open source project!

Find our source code at https://go.gov.sg/go-opensource. If you have suggestions or found any bugs in our code, file an issue with us and we’ll respond through there.

Have any questions regarding opensourcing? Write in to us at here.